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By Cathy DeBurro

Handling Flash crashes in Chrome

Crashes in Chrome result from installing the wrong version of the Flash plug-in.

To install correct Flash version:

  1. In the Chrome address bar, type: about:plugins
  2. Ensure that the Details link in the top right of the page is set to expand.
  3. Locate the Flash plug-ins.
  4. Enable only the Flash player with Macromed/Flash/ in the file path.
  5. Disable any other flash plug-ins.
  6. Return to add-in installation.

Can't find the plug-in? Click here.