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How to resolve an Alternate Content Error on the cloud.

By Christopher Alton

Problem

 

When trying to connect to the Perfecto Lab, you may encounter the "Alternative content" error:

If you encounter this error, this means that your Flash player (adobe/shockwave) is not enabled.

Solution

Please enable your flash player in your browser of choice. Here are external links to Adobe, that advise how to do this on most major browsers.

Enable Adobe Flash Player in Internet Explorer

Enable Adobe Flash Player in Firefox

Enable Adobe Flash Player in Google Chrome

Enable Adobe Flash Player in Safari for Apple

Additional assistance with enabling Adobe Flash player for other browsers should be directed to Adobe directly.