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By Allana Miller

Problem

Devices are not getting released from the automation test run

Solution

If you are receiving this error message please verify:

  • that the host name and the cloud name are the same and without any prefix or suffix - http:// or */nexperience.
  • you are using the setExecutionIdCapability method – it allows the driver to connect to the device that is currently open in the Cloud/IDE.
  

Host name should be without http: or /nexperience and setExecutionIdCapability method

 

Cloud Name: Go to Windows Preferences > Perfecto Lab

  

Make sure the the Cloud name is the same as the host name. Cloud name should not contain http or /nexperience