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Device disconnects because of passcode lock


Problem: Devices that have device passcode lock enabled will disconnect while idle.

Workaround: Ensure the device does not go into a locked state during an interactive session. If the device enters a locked state, manual intervention may be required.

Recommended: Set screen lock timeout to the maximum or to Never Lock. Set the "require passcode" timeout to the maximum available. Setting it to "immediately" will cause operational issues when opening the device.