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If the time is changed in the date and time settings of an iOS device, this will cause a springboard reset. This causes the video of the iOS device to stop responding, until the device is power cycled and recovered. Recovering the device this way will restart the Apple time service in the device, and restore functionality.


Note: Doing this in automation is not recommended. All date and time changes in the time an date setting of an iOS device, must be done through manual interaction.

If the device goes into error after changing the time, and does not recover after power cycling the device,please contact the Perfecto Support team.