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Last updated: Sep 16, 2019 18:26

If your test report indicates that the final status of the test is Application crashed, this indicates that a crash report was generated by the device operating system while running the application under test. The STR for the test includes the crash report as a downloadable attachment.

What can you do?

Report this crash to the application developer. Including the following information will help the developer to better identify the application problem:

  • Overview of the scenario
  • Identification of which application screen was displayed at the time of the crash
  • Identification of the step in the scenario that was last executed successfully
  • Crash report file (downloaded from the STR)

This information should allow the developer to identify the exact problem and find the proper correction.