Last updated: Sep 16, 2019 18:26
If your test report indicates that the final status of the test is Application crashed, this indicates that a crash report was generated by the device operating system while running the application under test. The STR for the test includes the crash report as a downloadable attachment.
What can you do?
Report this crash to the application developer. Including the following information will help the developer to better identify the application problem:
- Overview of the scenario
- Identification of which application screen was displayed at the time of the crash
- Identification of the step in the scenario that was last executed successfully
- Crash report file (downloaded from the STR)
This information should allow the developer to identify the exact problem and find the proper correction.