Page tree
Skip to end of metadata
Go to start of metadata

Last updated: Jun 02, 2020 12:14

By Christopher Alton


Trying to connect using Selenium/Eclipse but are thrown an "Access Denied" error? This article explains how to resolve this error.


You may be receiving an Access Denied error if you are using a free trial account, or the account being used does not have access to use Selenium/Eclipse with the Perfecto Lab.

The free trial gives you 2 hours of sampling time to test our starter services which include manual control of all devices. Eclipse, Visual Studio, monitoring, native automation, and QTP/UFT are not included in the free trial.

If you are not using a free trial account, please contact your Customer Success or Sales Representative who will be able to discuss with you the options for adding the Selenium/Eclipse feature. If you do not have a direct contact for your CSM or Sales person, you can reach via email to