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Last updated: Jun 02, 2020 12:14

By Christopher Alton

Problem

Trying to connect using Selenium/Eclipse but are thrown an "Access Denied" error? This article explains how to resolve this error.

Solution

You may be receiving an Access Denied error if you are using a free trial account, or the account being used does not have access to use Selenium/Eclipse with the Perfecto Lab.


The free trial gives you 2 hours of sampling time to test our starter services which include manual control of all devices. Eclipse, Visual Studio, monitoring, native automation, and QTP/UFT are not included in the free trial.


If you are not using a free trial account, please contact your Customer Success or Sales Representative who will be able to discuss with you the options for adding the Selenium/Eclipse feature. If you do not have a direct contact for your CSM or Sales person, you can reach via email to sales@perfectomobile.com.