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Last updated: Aug 04, 2020 14:05

If you cannot connect via DevTunnel on both Android and iOS, try the following solutions:

1. The app (Android Studio or Chrome) that is supposed to listen and connect to the device is not up and running. You need to restart your workstation, open the required app, and retry your DevTunnel connection.

2. There could be SSL encryption by your proxy server for traffic to <your-cloud>.perfectomobile.com, which could break the connection. The solution is to have your network team put this URL (<your-cloud>.perfectomobile.com) on the allow list, along with port 443 to prevent traffic inspection or bypass the proxy server altogether.