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By: Christopher Alton

Note: This is a legacy solution and is not valid if your cloud uses cloudname.app.perfectomobile.com (ex: mytestcloud.app.perfectomobile.com)

Issue

You may face the following errors when trying to run automation:

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  1. Generate a new certificate file, as follows:
    1. From your browser, go to your cloud using the following syntax: mycloud.perfectomobile.com/nexperience/perfectomobile/wd/hub. Substitute mycloud for your cloud name (example: trial.perfectomobile.com).
      Image RemovedLog in by providing your credentials. When you see the "get flash" option, make sure to not click the Get Adobe Player button Image Added
      1. In this case, you do not need to authenticate. We just need to generate the certificate.
      2. Click the secure (or not secure) button next to the cloud name. Locate and click Copy to File and complete the Certificate Export Wizard steps.
  2. When exporting, select the DER encoded binary X.509 (.CER) file format.
  3. Save the certificate file locally. For example: C:\temp\new.cer

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