By Christopher Alton
You may see a picture icon in the top right of your web VM. This article explains what this means.
Do I have this problem?
When interacting with a device, does it take several seconds after touching the screen to see a reaction? If you have a small yellow triangle next to the device model in the title (shown in the screenshot), you are in Image Mode.
Once whitelisted, this is what the display should look like for a typical connection to the web VM's.